Privacy Policy

1. Introduction

NuvexaPharmRx ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, use our services, or interact with us.

2. Information We Collect

We may collect the following types of information:

• Personal identification information (name, email, phone number, address)
• Professional credentials (NPI, DEA, state license for prescribers)
• Prescription and medication information
• Payment and billing information
• Website usage data (cookies, analytics, IP address)
• Communications (emails, form submissions, phone calls)

3. How We Use Your Information

We use collected information to:

• Process and fulfill prescription orders
• Verify prescriber credentials and manage accounts
• Communicate about orders, services, and clinical information
• Ensure quality and compliance with pharmacy regulations
• Improve our website and services
• Process payments and manage billing
• Comply with legal and regulatory obligations

4. HIPAA Compliance

As a licensed pharmacy, NuvexaPharmRx complies with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled in accordance with HIPAA Privacy and Security Rules. We maintain administrative, physical, and technical safeguards to protect PHI. A separate Notice of Privacy Practices is available upon request.

5. Information Sharing

We do not sell personal information. We may share information with:

• Healthcare providers involved in your care
• Third-party laboratories for quality testing
• Shipping carriers for medication delivery
• Payment processors for transaction handling
• Regulatory agencies as required by law

6. Data Security

We implement industry-standard security measures including encryption, secure servers, access controls, and regular security assessments to protect your information. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your personal information.

7. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand usage patterns. You can control cookie settings through your browser preferences.

8. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your data

9. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

NuvexaPharmRx Privacy Office
Email: privacy@nuvexapharmrx.com
7972 Forest City Rd Ste B, Orlando, FL 32810